This was the first time we have ordered from Rack Supplier and because we needed the items very quickly we paid for next day delivery. We ordered on Monday evening and after a phone call on Thursday to see what the delay was we were told they were out of stock for which we hadn't been notified. The items were sent on an overnight delivery to be with us on Friday morning which was unfortunately too late for the work that was being carried out on Thursday evening. Needless to say we were very disappointed with the service we received but once it was recognised Rack Supplier rectified the situation as quickly as they could.