I was originally attracted to R3 because of their no data no fee offer. I had read reviews on other data recovery websites where people had paid £600 up front only to be told their data was unrecoverable. I got frequent updates on where my hard drive was and what progress was being made. I was only asked to pay after having confirmed that I was happy with the files that had been recovered. And I paid less than most other companies were asking and I was told up front what that would be. I have no hesitation in recommending R3 to anyone in need of a fast efficient and customer friendly data recovery service.