I found the telephone conversations, emails and subsequent correspondence to be very informative and detailed. The car as advertised in the pictures looked fantastic and I therefore went ahead with the purchase without going to see the vehicle or a test drive as it looked so good and the staff gave detailed explanations which were very reassuring. The car was delivered to my door as agreed for an additional fee by a very pleasant man who supplied the documentation and an overview of the car. All in all the purchase was quick, and easy, the vehicle is as fantastic as the pictures its just what I wanted. Thank you so much highly recommended service from everyone.