Although we managed to have a good week in poole at la dolce vita it didn't get off to a good start as we could not access the electric gates as the code wouldn't work. Although we contact quay holidays they couldn't do much as the owner was away so we had to climb the gates. Thankfully a neighbour told us about an emergency button that we could use to open them but unfortunately evertime we went out on our return one of us would have to climb the wall to access the button to open the gates they were finally fixed on the Thursday before we left. The garden furniture was a joke ,most of it was broken and dangerous as was the children's swing,all of this we had to remove to the side of the house. We also had many loose door handles ,one held on with clingfilm film,loose kitchen tap, bedside he lamps that didn't work, outside bins were over flowing when we arrived and weren't emptied until the Wednesday and the shower in the master bedroom was dirty. We paid over £3000 for the week and our complaints to quay was the most frustrating of all as they were all brushed over as " minor niggles " or "this late in the season you must expect a few breakages ". Late in the season !! August ! Is the most expensive time to book . I wouldn't recommend or use quay holidays again.