I received a pallet from QS Supplies containing my new bathroom suite and the £546 shower I had ordered was missing from the consignment. Despite repeated phone calls and emails to QS Supplies where each time they initially insisted that the consignment was sent “complete” and asked me to “double check,” only to concede that the consignment was sent with one item missing when they double checked themselves I was left going round in circles and facing a “common sense” brick wall as the item showing as missing from my order on their records (the Basin Taps) had been delivered in the consignment. Instead of recognising that they clearly have an issue with their order records I was repeatedly told it was not possible that the shower was not sent to me as their warehouse staff double checked the order, which is clearly not the case. Save yourself the hassle and shop elsewhere