Terrible service. They considered my company as dormant even though it was trading. The account managers were unable to answer simple questions about how to transact inward and outward payments from the business account. Portal not recognising 90%+ of my business transactions even though they have third party view access. Repeatedly asking the same questions through email for items that I was awaiting confirmation from them. I moved accounting services before any legal requirements to file with companies house were due and am kicking myself for not doing it earlier. I consider every penny spent with them to be wasted and urge anyone looking for accounting services to stay clear of this company.