I was very nervous when I first started the course, having not studied to this level since my A levels. However the team at Q2W explained everything in plain English, made the process clear to me, and encouraged me every step of the way. I was always able to speak directly to them if I ever had a query, without having to wait on line for support for ages. It was great to deal with real people, who I felt took pride in helping me achieve my next steps in my personal development. I will certainly be using them again for my next course, and would not hesitate in recommending to friends or work colleagues.