DO NOT USE PURPLE BRICKS! I only wish I'd read this review before we went with them. Their positive reviews I find very hard to believe reflect the general experience. This company should be reported to trading standards. Sell themselves as having local experts but you get little to know guidance during the process or basic support. Our house, which is a stunning property in a desirable location has sat on the marketing now for 8 months while other properties sell around us. I've had to chase them endlessly to get the most minor of updates to our ad, and texts, emails go unread for weeks. I would recommend to anyone going through the process of selling your house to avoid and go with local agents. Also if you house doesn't sell in 10 months they hit you with a massive fee for pretty much nothing. Absolutely scandalous company, don't fall for their marketing and sales pitch, there is no benefit to using them. The contract terms mean nothing and they are a substandard in all their services.