Disappointed with service. Found the constant pressure for payment just after losing a loved one too much. Some days, Beatrice would ring me twice a day and email me. Our solicitors could not understand why Pure Cremation could not send the invoice directly to the estate? This would have caused less stress and I would not be on antidepressants now because of this. We did not get the Cremation date we asked for. There was a mix up with dates and delivery dates. Pure Cremation even added unnecessary stress on delivery day. Messing me around. Changing times. I am still waiting for my love to shop vouchers to as we were recommended by a family member. Really unhappy.