Poor service, I placed an order over the phone on Monday making sure we required the items for delivery on Friday at the latest. Did not receive the goods and when phoned Pro Green and asked for a tracking number to check on my expected delivery I was told the items had not been dispatched as one item was damaged in the warehouse which can happen from time to time but to my frustration, they should have told me there was going to be a ten-day delay on your item. We have got contractors booked for the weekend that we have now had to cancel due to your poor customer service.