Hmmm, the verdict is still out on this one. I'm pleased to say that customer support seems very responsive and extremely helpful (despite me having to use an 0845 number to report a product fault). However quality control on this SpaceSaver 700 elliptical trainer needs serious scrutiny. One of the stabilizing feet arrived out of the box completely mis-threaded requiring replacement as it was wrongly set at an angle that could cause floor damage, and within 2 minutes of first use error E2 was reported on the display - apparently the unit now need a new resistance motor! On the plus side, the space saving feature is fantastic and the unit (apart from electronics!) seems robust. Hopefully this was just a double dose of bad luck, but better quality control would prevent these time wasting excursions