Hi Michael, I just wanted to drop a quick note to say a massive thank you for the outstanding work you did as our mortgage counselor. You’ve played a crucial role in our home-buying journey, and I can't thank you enough. Your transparency and professionalism throughout this process were nothing short of impressive. It's rare to find someone who not only knows their stuff inside out but also brings such a personal touch to their work. You didn't just handle our mortgage; you made us feel completely taken care of. I was particularly amazed at how you dealt with the lender. You tackled almost all their queries yourself, which was a huge relief for us. It meant we could focus on the million other things we had to do, knowing that the financial side of things was in capable hands. And on the few occasions we needed to step in, your heads-up was always timely and clear. The speed and efficiency with which you secured our mortgage approval were nothing short of a miracle. This not only helped us meet our deadlines but also aligned perfectly with our move-in plans. Your ability to make the complex world of mortgages seem smooth and straightforward was a game-changer for us. Thanks to you, what’s usually a nerve-wracking part of buying a house was actually a pretty calm and collected experience. So here's a huge shoutout to you, Michael – the mortgage wizard at Private Finance. You've earned some raving fans, and we'll definitely be recommending your services to anyone in need. Cheers to your fantastic work, Neil & Shreyo