I ordered a Hereford, Combo Gift bags, the bag was delivered on time. we loved the look, a very professional, strong quality bag. The only complaint and that might I add, was our fault as we actually ordered a small bag instead of the bigger size so we were unable to use it for the intended purpose. My advise is to order well in advance and request and pay for a sample before hand. Feel free to call up and ask as many questions as you like, I found the staff very accommodating especially Fred Steel whom I spoke to on several occasions. I will be using this company again in the future .