Awful customer service! Order arrived when I was on holiday, instead of Royal Mail taking it back to sorting office for me to collect it was thrown over a gate, unfortunately not mine and no idea who's! Upon arriving back in UK checked tracking and I can see it was delivered but no idea where as it not my garden in the photo. Price & Buckland reply was Royal Mail confirmed delivery to correct address, they will need CCTV and a police crime number to start an investigation. Basically we aren't going to assist. I do not have CCTV bar a ring camera but no parcel was left on my property so not much help and police have confirmed without evidence there is nothing they can do, this would be between sender and courier to investigate/claim, as I expected. Price & Buckland are refusing to assist and are satisfied it was delivered albeit not to me, a minor detail! AVOID