Years ago i ordered gasses from pretavoir and was happy. I cannot express the my disappointment with my order. Claudia and Jenn refuse to listen to me and CONSTANTLY spoke on top of me. I was left speechless sad disappointed. I asked to speak to the supervisor and they would not let me do so. I am appalled at the lack of costumer service. I was unhappy that despite what they say in website the order takes a lot longer to complete. This is a misrepresentation. You do not state that the order will be with you in 7 days then turn around andstate that it will take up to 2 weeks as one needs to try the frames first. They give you a discount but then REFUSE to use it. THis company is sham I am afraid. Please STAY AWAY from them. This is not the last of my attempt to set justice. They are refusing to let me speak to a supervisor; my only other resort is to file with outside agencies. It is your duty to care for costumers and work professionally.