I purchased a few frames from Pretavoir over the last few years and was always very happy with the service.
More recently, my glasses got broken (someone sit on them). I contacted Pretavoir to see if they could be fixed. To my surprise, they simply proposed replacing them (the frame was still under warranty from the designer) ... so I sent them my broken glasses and they refit the old lenses into the replacement frame and sent everything back to me free of charge.
Ps: Special thanks to Marta who did an amazing job handling my case.
2 years ago
Pretavoir has a
4.7
average rating
from
533
reviews
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