I ordered a Christmas gift for a friend on 22 Dec for delivery on 24 Dec. When I had placed the order the product was available in stock. But then after 30 hours of order placement I was informed that the product is out of stock hence the order cannot be processed. I was given an option to choose another product of similar value but there was no such product available. The agent chating with me on this matter was not helpful at all. Eventually Christmas came and went by but I couldn't send a gift for my friend. And Prestige Hampers did not even had a courtesy to own up their responsibility of this goof up. Ideally they should have offered me some compensation in lieu of this. I HAVE DECIDED NEVER EVER TO USE PRESTIGE HAMPERS AGAIN IN MY LIFETIME. ALSO I WILL TELL ALL MY FRIENDS NOT TO.