I Have used Prestige Hampers/Flowers before but do not recall tne difficulty of negotiating Your ATROCIOUS WEBSITE! ,This was particularly evident at the 'PAYMENT' Section, which kept rejecting my Card Details, for NO APPARENT reason, wasting an extra 35minutes of my time! It was doubly annoying when 'the System', subsequently, accepted the same Card, NO change of Details!! Additionally I was disappointed with the 'Hidden' charges, which are not mentioned up front! If you intend to add a 'Delivery Charge' and, rather small minded-ly, even one for the ,Message Card'!! A bit 'petty' don't you think? Incidentally WHY Do 'Prestige' make a Charge for Delivery, when Your Competitors Deliver 'Free'? I shall be placing the rest of my many orders wuith Them!!