Buyer beware - especially if you live in Scotland. Somewhere in the small print there is a line that says your delivery might take 3 days beyond your requested date if you live in an 'out of the way' place like SCOTLAND! Absolute disgrace in this day and age. I ordered a week in advance of my friend's birthday as I knew I would not be there for it and wanted her to have something special on her special day, but it was not delivered until 3 days later. Customer service were really uncaring and unhelpful. Just referred to the T&Cs, which everyone knows that noone reads. Something as important as not being able to deliver on a selected date should be in great big letters when you order as people using this service are doing so, usually, because they can't be with their loved one on their special occasion and want something to arrive on that date - that is a basic requiredment of a gift delivery service and this company falls well short, both in their product and their customer service. Please don't use them even if you live in their selected delivery area since they seem to want to have Scotland break off from the rest of the country!