Couple of things... Not even close to the quality the photo would imply. Very expensive for what they were, while delivery was on the day it stated (I ordered them as a belated mother's day gift). The picture my mum sent me of them looked like half of them were missing, and most of them looked quite tired already. I was so disappointed and embarrassed that they were the surprise flowers I'd ordered her. Sat in the same room to them were a £4 bunch of flowers from Tesco which looked alive, beautiful and much better than what I spent close to £40 on. My mum called customer service to mention that they didn't look quite like you'd expect, and they were incredibly rude to her, implying she was responsible for the poor quality and noone apologised or acted remotely like they cared. She mentioned it to me when I went to see her last week and I'm mortified at how rude customer service was. I won't be use them again.