I am a software test manager but found the site (especially the upload & completion of card) unintuitive. I have prepaid delivery so used the site to send 2 bouquets for Mothers’ Day. Having got the hang of the card photo uploads & text completion for the first order & paid, I completed the second, but the pay button didn’t work? On searching the page, tiny text said sold out! Contacted help only to be told I have to completely start from scratch, help unsympathetic & no free card as per first order. When my ‘free’ (prepaid for a year) delivery runs out, I will buy from elsewhere.