It is 18 months on. The plumbing had to be replaced ... wrong piping and radiators cheap and inadequate. Disabled ramp from conservatory to garden with no foundation and not keyed in. Retaining wall was rocking! Wrong consistency of cement. Doors should have been flat access, but not. Complained about that and the fact that the door coukd not open fully. The groundwork team turned up with cement and a hammer, knocked out half a brick and cemented in a ridge for disability scooter to ride over. Cement has disintegrated and the whole ramp has had to be done again. The conservatives floor is also not level. The pointing above the bifold doors is also disintegrating. Cowboys. The groundwork team don't care. The plumber was extremely rude, foul mouthed and aggressive. The builder of the conservatory was good, as was the electricians. Don't believe the selling promises of Max. He's smooth but misleads. They are not a company, they are a group of tradesmen from different parts of the country who only care about themselves. Don't hold out for any guarantees coming. I've waited 18 months! They aren't insured and neither will you be. Rogue traders. Don't part with your money.