Hello.. I have been already client for 2 years in Premier Laser Clinic Aldgate but recently I'm so dissatisfied with their service.. I just want my sessions finish immediately and I change my Clinic.. Because the staff has changed and they are disrespectful and I can't get good results like before because "specialists" are not responsible with their job and they are rude.. When I said something to them politely that I didn't like and they started to show their anger with their body language and mimics.. Previous staff and service was so nice.. The other thing is that people there are not working with same rules and conditions., Every of them have their own rules.. When I called them to book my next session.. I asked the lady full arm includes shoulders as well and she told me yes it includes to full arm but when I came to the session and woman started to do my arm and I told why u don't do my shoulders.. She answered me that no it doesn't include arm.. And I tried to explain her the situation.. Anyway it was so difficult to talk to them.. I'm so disappointed and dissatisfied with their service so much recently