Good service and advice from Jimmie. This trolley replaces a 5 year old earlier model on which the battery/charger unit was showing signs of decline. After discussion on various options, I decided to purchase a new updated trolley with a new battery/charger, and p/ex my old trolley for only about £90 more than the cost of just a new battery/charger. Good marketing! Just one small gripe, as I was away for the weekend I asked for despatch to be delayed until Friday, to allow time for me to be back to receive it. However, this did not happen and the courier had tried to deliver it twice whilst I was away and had returned the package to his depot with a note to say that it would be returned to sender on Monday evening. Fortunately, I live within 5 miles of the depot, so was able to collect it before it got sent back!