Their dispatch ware house is near where i live so i asked if i could collect they said no but could have next day delivery. the next day they didn't deliver ( that cost me over £200 for a missed deadline) so yet again i asked if i could collect given how close their warehouse is. they then said it had already been dispatched at 1pm . at just after 7pm i get a notification from DPD to tell me that they had just collected the item and given that they advertise next day delivery if ordered before 7pm so I'm gonna assume they lied. oh yeah that cost me another dead line too.
Do NOT trust them to honour their delivery dates as the £10 i tried to save using them cost me far more in reputation and money and even after i informed them of my dire situation and time sensitivity they chose to lie than rather allow me to collect direct from their warehouse.
And please don't give me the "were sorry for the we feel you got a poor service reply to this " you knew and lied so . That says all i need to know
1 year ago
Power Tool World has a
4.9
average rating
from
37,163
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