Promised delivery of 2-3 days was not met. When I contacted them to ask for a refund, said that it was only estimated and yet charged me £5 for special delivery. Arrived after my dog's 18th Birthday party and on the day he was put to sleep. Saw the delivery, Evri man threw the parcel at the door. The cake was small which was not an issue but it was dreadfully damaged.(See photos) A DREADFUL EXPERIENCE! When I emailed them after the event, did not contact me. £20 paid and they needed to give me a refund which they refused. Poor customer experience
1 year ago
Postman Pooch has a
4.9
average rating
from
1,594
reviews
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