The rose was delivered a day before the asked for date, not a major concern! Nobody home so box taken to collection depot, 5 miles from delivery address. Working family and eventually collected 48 hours later. Hot few days in London and flower did not wear well. Very sad looking specimen, small and somewhat shrivelled and never properly flowered when removed from box and put in water. The £2.99 birthday card was a very ordinary and cheap looking item and surely you can give better value for money. The only half decent thing was the back box and ribbon. Never again will I use post-a-rose.