Poppy Windows have just completed the install of a Rockdoor Ultimate Indiana in Anthracite Grey. Not only the door, but the whole experience has been great.
Poppy Windows were recommended to me by Rockdoor themselves as an accredited installer in my area. I made contact with Gary (Managing Director) who came out to see me, gave me brochures and showed me a cross cut section of a door so that I could see how they were made. He gave me lots of advice and made recommendations on what would work best.
The price quoted was competitive and pretty much exactly what I expected based on my resesarch. I decided to go ahead at which point Gary visited for a second time to make absolutely sure that the order he made with Rockdoor was correct.
The door was fitted by two guys who work for Gary, they were well equiped and clearly very experienced. They did the job quickly and with minimal disruption.
About an hour after they had left, Gary called to inspect the door himself. I pointed out a few minor issues, namely:
- The outer bar had been fitted upside down, this was very hard to notice except for the name "Blu" etched on the side was upside down.
- There was a black mark on one of the hinges.
- The edge of the door looked quite dirty.
Gary rectified all of these issues without any problem. He then spent a good hour going over the door and making sure it was perfect. He made lots of tweaks to things that I hadn't even spotted were an issue. Upon conclusion, he gave me lots of advice on how to keep the door looking great. Throughout, Gary has given me extra things that I've asked about at no extra cost, the service genuinely could not have been better.
6 years ago
Poppy Windows LTD has a
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