Due to my son needing to have an operation I had to cancel and rearrange my booking a couple of times. They were very friendly and accommodating and I was able to change with no problems. On the day, Dan was amazing. The kids loved all the games and the VR headsets. It was all set up within the 30 minutes and it left me free to set up the food etc. After their 90 mins of gaming it was food time, and as they hadn't been running around like loonies like they do at normal birthday parties, they were much calmer and the eating experience was much more civilised. Such a stress free party and the kids had a blast. Would highly recommend to anyone. They keep you informed all the way and even text you when the party guy is on his way. 5 stars.