Was told to change circuit breaker in consumer unit to 32 amp which I had done, I was then told it would need 40 amp and this would be done on the day. Uploaded all forms and pictures as requested then received phone call for more information such as consumer unit make and various other details were confirmed. Was told we would receive a call three days before install to confirm safety from Covid this did not happen, was told would receive a call on the day from installer this did not happen. Installer arrived and said could not fit as I did not have a spare circuit even though this had been checked the week before also said he could not change circuit breaker as he did not have one for my make of consumer unit even though this had been checked the week before, after a few phone calls was able to continue, although the fuse has not been changed. Was told about virus precautions in much detail, but on the day the installer did not wear any PPE no mask or gloves and did not keep a safe distance, even handed me a iPad on completion for me to sign. We have been in isolation since 13th March and feel this was now a waste of time and are now worrying for the next two weeks. I must confirm that this is NOT a complaint about the installer who was a very nice man and did a reasonable job, I can only assume that he had not had proper training about safety on Covid.
3 years ago
Pod Point Limited has a
4.6
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