Initially all went well, with the online application a little complex due to the need to upload photos, but easy enough. However, on the appointed day for installation, despite giving fa full description of the lay-out in the application, the installer hadn't been given adequate amount of wiring, so it was postponed. This was then complicated by the Covid epidemic, so the process eventually took 5 months. My need was not pressing, so it did not inconvenience me, but if it was required to use the vehicle that would have been catastrophic. The delayed installation went well. However, the paper information given for its use following installation bore no relation to what was there, and I could only proceed after being guided by the helpline, the number for which was in small print at the end of the complex technical information pamphlet, not the user friendly colour booklet. All was well in the end, but if I was short of time or patience, the process could have been problematic. As it happened, my requirement for the equipm