2.5 month wait for the installation was disappointing. Despite me submitting many photos into the web app of the cable route, and a Pod-Point survey, the install engineer still arrived unclear of where it was going to be installed. After a few attempts at persuading me to chose an ‘easier’ location, Ben the installer was excellent. He worked hard to get me the install I wanted. £250 for 7.5m tethered cable, and no refund for the 4.8m standard cable is an excessive premium. I was recommended Pod-Point by a friend, but am unlikely to recommend onwards based on my experience.