The fitter hit a water pipe. This resulted in my home having no water. This took several days to fix. The wiring of the unit into my fuse board necessitated a second smaller fusebox to be fitted. This wasn't made clear to me before the fitter arrived, no option to instead 'upgrade' to a larger fuseboard was suggested. The resulting cabling is therefore unpleasant, and visible as the fusebox is in my downstairs cloakroom. Despite reporting the installation problems via your contact pages I've heard no personalized response from PodPoint. The installation is sub-contracted, which seems to be limiting accountability.