Faulty unit, not fixed nearly two months after installation and horrible customer service - avoid!
My Pod Point solo was installed in November but was faulty from the first day. My initial interaction with customer services was good, they promised an engineer visit in a few days. This never came and since then phone and email support has been awful. Emails were ignored (the phone service asks you to email them) and the call centre staff told me they couldn't put me through to the engineering team and to wait for them to call me, which still hasn't happened.
Avoid this company and buy a charger from someone else.
4 years ago
Pod Point Limited has a
4.6
average rating
from
39,698
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