Engineer was very nice and completed the installation. What wasn't great is that I had been having building work done and so had called to ask what my electrician needed to put in place for the Pod Point installation. I was told I needed a dedicated 32amp supply and an armoured cable to the exterior of the property where the charger was going to be located. When the engineer arrived he told me I needed a separate 40amp breaker and he had to drill through my consumer unit to get the cabling to work. None of this was the engineers fault and he made the best of the job as he could while he was there. What is disappointing was the information provided to me over the phone in advance was not completely accurate and meant the installation was more complicated than it needed to be. Plus it messed up the neat work my own electrician had put in place when rewiring my house.