The engineer didn’t arrive during the scheduled slot. When he did arrive the cable length he had was too short so had to go out for more, the Pod-Point unit had to be manually updated and despite his best efforts for over SIX hours he had to leave the unit uncommissioned as a required software update had not been installed. Pod-Point were fully aware that it was a 3 phase installation and I really fail to understand why a newer, and updated, unit was not supplied. I have absolutely no problem with the engineer who did his best to resolve a frustrating situation and the actual fitting and cable tidiness could not be faulted.
4 years ago
Pod Point Limited has a
4.6
average rating
from
39,724
reviews
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