1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"The unit was fitted on 20th May and is unserviceable (does not work). I have now sent 2 E mails and phoned on 3 occasions (waiting usually 10 minutes on each call). I am now told that the unit cannot be replaced or repaired until 29th May. That is 9 days after the installation. Suffice to say that although I have been promised a return call, no one from Pod Point has contacted me. This is just not good enough and the response from Pod Point is poor."