I sent in lots of images and a long description of the location of our electricity fuse board and where the pod point would go but the engineer turned up not having seen anything I provided and then said it would take longer than planned so went off to another job promising to come back in 5 day’s. He never showed for the second installation even after I chased 5-10 times. The third scheduled installation had to be cancelled so finally at the fourth time of asking the point was installed but we then had issues with Red lights on the point. It’s resolved now but the whole process has been horrible.