An anticlimax....after incessant emails asking why I hadn't ordered yet I was expecting a truly 5 star service. To make it better please consider the following. It would be good to know in advance the photos and information you need to book ahead of entering the online order process as I kept losing my progress and having to go back. That said it wasnt such a big deal. A booking confirmation email would have been good, a telephone call from the installer to say they were en route was expected but didnt happen. I would have appreciated that the installer cleared up his mess and didnt leave it all in a box in my garage and throw his personal rubbish in my bin and more importantly that they showed me how to set it up to WiFi as it still isnt connecting. How about a telephone call after you have recieved my money and the podpoint has been installed to ask how its all going? No aftercare recieved which is a shame.