The purchase and selection of equipment process was all online and very good. Issue was when I tried to amend the order, call centre or help centre I couldn’t contact on multiple occasions via phone, never answered, and via form on web site, again no response on several occasions
Contacted the design team and they were able to help but help / sales support were non-existent
Also comms on run up to install very poor. But install itself was perfect but no confirmation of date and no reminder etc near the date
The install itself was great
4 months ago
Pod Point Limited has a
4.6
average rating
from
39,727
reviews
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