The service I have received from podpoint has to be honest been appalling. I can’t comment on the product because after nearly two months of owning an EV, I still do not have a working podpoint. I have spent hours on the phone trying to get this issue resolved. Spoken to numerous people always to be told it is a different department which I need to speak to. When I’m put through to that department they are all busy. I have been told six times so far that someone will call me back. No one has ever called me!! The last time I spent time on the phone with a representative filling out a form which I was told would ‘guarantee’ a call back. I’m still waiting for that phone call. I have written so many emails I have lost count. All of this has cost me considerable time and also cost a lot of money as I’m having to us public chargers. By your refusal to call me or deal with this issue I can only assume that now you have my money you do not care about providing the product I paid for. I would strongly recommend anyone to use another supplier. My experience of Podpoint has been terrible