The installers were great BUT despite sending videos of where I wanted the cable to run they could not fit it there as they are were not allowed to go up a ladder due to health and safety. I wonder why I had to send the video? They also said that scaffolding would need to be there to run the cable under the eaves, again this was not communicated by pod point. POD point seem to take a long time to answer calls and require a lot of input which then appears superfluous as it is not communicated. My bonding had to be checked again which meant pulling washing machine out again. Did not want a visible black cable running across the house.