Russell Robson
This was my 2nd Pod Point install. The first was during the start of the Pandemic in 2020. That took less than a month to complete even with all the restrictions... Fast forward to Aug 23, we moved home and wanted another Pod Point at the new property. Pod point wanted just as much £££ as a new install to move the existing PP to our new property 🤨. As there was a new version out, we went for the new. Cut a very long 3 1/2 months of wrangling between the franchised installer and Pod Point install team it was fitted. This was only after PP insisted we have an electrical inspection completed as it is an older property. Meanwhile, our plug-in hybrid car's petrol use went through the roof as we were unable to home charge. As well as this, I am unable to use the PP App as it doesn't recognise the new address as belonging to the original username... The installer said we'd have to create a new account with a different e-mail, which we don't have. Overall, rather a disappointing install compared to the first back in 2020. That said, we can now charge the car, using the Volvo App to schedule the charge at a cheap rate rather than the PP App which we can't log on to.
6 months ago
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Pod Point Limited has a 4.6 average rating from 39,732 reviews

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