Been having WiFi connections problems since installation over 2 yes ago. This does no effect any other device I have connected to my WiFi. It's intermittent but has gradually got worse over time to present day where I can no longer reconnect manually following the podpoint guide. On one occasion it was suggested there was a motherboard fault but at no time could I get an engineer to come. I am now no longer able to use the timed settings in the podpoint app to take advantage of cheap electric overnight and the only way to do this is to stay up until 12:30 at night and then plug the charger into the car, else I have to charge at the more expensive day rate. It's getting rediculous so I have decided to lodge a formal complaint. Just waiting for someone to send me the complaints procedure. If I don't get it it I guess I'll have to go through the Ombudsman. Appalling service. Such a shame cus when the charger does work it's great and the app is very useful.
7 months ago
Pod Point Limited has a
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