PodPoint suffers from very limited capacity & expertise at its booking & contact centre. Our groundworks booking was communicated to us but not the groundwork team, so they didn't show up, and installation had to be postponed. The necessary data cable was not sent to us as required. Fortunately the installer was great & able to cope with what he termed PodPoint's "usual inefficiency". There are very few people at the contact centre & emails are often unanswered. If there is a race to install EV points, I'd back another provider.
1 year ago
Pod Point Limited has a
4.6
average rating
from
39,775
reviews
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