Despite the positive reviews on Trustpilot, we were not impressed at all with the service provided by Pod Point. Between having to make repeated requests to have someone come and do an on site survey, to then get follow up questions after the survey asking us if we'd be getting someone to cement the lollipod in and if we could assess if the required cables for the lollipod would fit into our existing underground conduit - all which occurred after the on site survey had been done where installation of a lollipod had been discussed, quoted for and agreed upon, including the fact that if the electrician couldn't fit the cables through the conduit then we would revert to having the charger installed on the side of the house. We were then told via email there'd be an additional cost for groundworks! Why would you provide a quote to install a lollipod without including the required groundwork? Anyway we just gave up and had the pod installed on the house. The electrician was very efficient and helpful which is the only reason I've given 2 stars. Wouldn't recommend anyone use your service and would suggest people shop around for a local installer which we should have done.