Communication poor from the start. I required groundworks to be carried out before my charger could be installed. I received a specification from Pod Point which stated what was required and had the groundworks completed as per the specification I was sent, to be told that it was wrong and further works would be required. Trying to contact the person I was dealing with to book (re-book several times) an installation was impossible and I was left waiting for weeks before I received an appointment. From receiving my car to having the charger installed was over 3 months, if it wasn't for the charger being included in my lease I would have gone with someone else.