Mixed experience Firstly Pod Point was not keen on installing the cable. They pushed this job to me. To get the job progressed I was forced to agree to install it myself. The first project manager (Toby) was not helpful at all, lots of wasted time was spent trying to get an installation date booked. Unfortunately, the first installer who came was unable to complete the job and I was told to buy a new higher amp MCB and install it myself and then rebook the installation. This was confirmed in an email from the Project manager. The instructions to replace the MCB proved to be incorrect, which was discovered when the 2nd installer came (Vishal - he was excellent). He arranged for Pod Point to order the correct part (in fact an RCBO - not sure why they made me buy and install it the first time) - he came and fit the RCBO a couple of days later with no hassle. Overall my experience with the first project manager and installer is one star. The 2nd project manager (Quin) and installer (Vishal) - were both excellent and would rate them 5 stars. So overall will rate the experience 3 stars