The installation itself was very good – the engineer was friendly and professional, and it was a neat and tidy job. Booking the installation was a very different experience and very disappointing. It was originally scheduled for 6 September 2022, meaning I had to reschedule a business meeting to be at home. When I phoned Pod Point in the early afternoon to enquire where the engineer was, the person who had sent me the booking information couldn’t be located. However, the colleague I spoke to assured me that the charger would be installed that day. I called again late afternoon and was informed that installation was in fact scheduled for 8 September. The Pod Point person I spoke to was very apologetic about the mix up, but the experience did not inspire confidence in the company.