I had organised installation for a friday, which I had taken annual leave for. On the day no one turned up and when I contacted Pod Point I was informed there had been a mistake with the email and it had been scheduled for the following Tuesday. As this was such short notice I was unable to then get the day off work. The only other date available was Sunday (which I also had work scheduled for) and as it needed completing before the end of the month to qualify for the government grant I had to cancel my Sunday shift. This has resulted in a wasted annual leave day for the original schedule and also a loss of earnings from the Sunday cancelled shift. On the day of installation, Paul was very helpful. He did a great job and considered the aesthetics of the wiring to the charge point as well as advising on the placement. He also was able to advise at a later date on how to connect the charge point to a new wifi system.